job responsibilities
March 24, 2022
After 20+ years of consulting, it’s clear to me that every company has different ideas of […]
July 19, 2018
How often do you think about the basics of doing your job? Recently I had a […]
January 21, 2015
Let’s face it—many departments do NOT want to manage customer service. I see the Customer Service […]
December 12, 2014
“Where are all the young people?” That is what I wondered too. That was one topic […]
November 20, 2014
Having worked in audience development in the publishing/media/information services world for most of my career, people […]