July 20, 2015
How do we increase email response rates? Today it seems every client wants to email faster, […]
April 20, 2015
My house is trashed.There are currently 3 floors of construction–all due from water leaking near the […]
January 5, 2015
It’s the time of year for predictions and wrap ups, promises and plans, hopes and new […]
December 2, 2014
How much does it cost to acquire a new customer? While this cost can very depending […]
October 31, 2014
Rather than post Part 2 of my blog about using customer touch points today, Halloween seems […]