My house is trashed.There are currently 3 floors of construction–all due from water leaking near the chimney and running silently down inside the walls over the last year. Walls are bare to the cement, ceilings removed, insulation and carpets ripped out.
This unseen problem reminds me of the issues that can happen to your unwatched database. Looking only at the top-line counts, signs of growth can be positive. But, someone needs to monitor the lists added, the aging of files, ensure that demographics are properly applied, watch how lists are selected and used, review response rates, and monitor the general health of the database.
Without this vigilance, your data can become corroded. And you might not even know for awhile. For example, if you append data incorrectly, you may start marketing your car wash cleaning supplies to beauty parlors. Or send invitations for an exclusive executive retreat to lower level personnel who do not have the experience or travel budgets to attend. Wasteful and expensive, and you will likely not reach your target numbers and your budget.
Or you add a poor quality email list and start using it without permission, cleaning or testing. Then you might end up on some blacklists on top of low response rates.
A bad list and incorrect data upgrades are just a couple examples of hidden problems that can impact your database viability. Avoid those leaks that can quickly and silently spread throughout your database. And if you or someone spots a potential problem, be sure to investigate it. Unchecked,that trickle can run throughout your database.
Don’t let any hidden leaks require you to break down your database. Hopefully ongoing monitoring will help keep your database healthy. And strong. And a valuable asset to your organization.
The journey continues.