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March 22, 2017

Customer Service Web Pages–Make them Usable, Findable

Your customers ARE your business. They can refer you to others, brag about your service, or […]
December 14, 2016

Why I got a HubSpot Certification-and Why Many of my Colleagues are Back-To-School

I recently got my HubSpot Inbound Certification! To earn it, I took 12.5 hours of online […]
November 22, 2016

How Not to Say Thank you

I think it’s important to say thank you to your customers. When they buy something or […]
December 23, 2015

Jesse Eisenberg and the Creative Process

How do you prefer to write? In longhand, on paper? Or on the computer? Me, I […]
June 30, 2015

Heath Ceramics Factory to My Table

My sister and I spent a recent Saturday morning visiting Heath Ceramics in Sausalito,CA. Made in the US […]
January 29, 2015

Marketing Primer

Whether you are a new or experienced marketer, sometimes it helps to have a refresher on […]
January 14, 2015

Business Resolutions

Do you make annual business resolutions? Or an annual business plan that includes non-financial goals you […]
December 2, 2014

How–and Why- You can Create Simple Re-engagement Marketing Efforts

How much does it cost to acquire a new customer? While this cost can very depending […]
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